The Client

Thain Group support Lochaber Industrial Laundry Services, based in Fort William, who provide laundry services to both tourists and residents in and around Fort William and the surrounding areas.

Lochaber Industrial Laundry Services was borne out of an idea by owner, John Corbett, who wanted a laundry to be able to support the laundry requirements of his self-catering accommodations and was considering re-purposing one of his existing industrial units.

Once the business started trading, word quickly spread about the services they offered and before long, more and more self-catering and holiday accommodation owners were then using Lochaber Industrial Laundry Services for all their daily laundry requirements.

How We Worked With Our Client

Thain Group met with John, and we were able to advise him on a layout for his commercial laundry, as well as providing him with a detailed proposal on the range of Miele commercial laundry machines that would meet his requirements.

As a Miele Professional Partner, Thain Group are not only capable of supplying new Miele machines to their clients, but we are also able to draw on our vast experience and help our clients maximise the space they have available to them.

At Thain Group, our aim is to develop close, long-term working relationships with all our clients, supporting them as they grow and expand their business. This was the case with Lochaber Industrial Laundry Services as the business soon experienced rapid growth and wanted to expand to keep up with demand, adding new laundry equipment in the process, which has all been supplied, fitted and maintained by Thain Group’s highly experienced team of technicians.

The New Machine Installation

With each new machine installation, we liaise closely with our clients, always ensuring that our machines are installed correctly and in a way that minimises the disruption and downtime to the business. Recently we installed a new Miele PW6321EL 32Kg washing machine, a Miele 44Kg gas dryer and an Electrolux Dryer ironer IC43320 at Lochaber Industrial Laundry Services, which will allow them to shorten their drying time and increase their capacity.

Speaking about their work with Lochaber Industrial Laundry Services, John Gibson, Sales Manager at Thain Group said “It’s been great to see the development of Lochaber Industrial Laundry Services over the years and we have been very proud of the part we have played in being able to support this development. We hope that this business relationship will go from strength to strength over the coming years, as Lochaber Industrial Laundry Services continues to grow”.

Customer Feedback

When it comes to commercial laundry & dishwashing machines, there is no better company on the market than Thain Group. We have been very impressed with their knowledge, expertise, ongoing support, and great customer service that they've provided us with and would have no hesitation in recommending them to other businesses.

John Corbett, Lochaber Industrial Laundry Services

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